Visiting the Museums
We want as many people as possible to enjoy a visit to our museums and we are always looking for new ways to improve.
Though we’re trying to get there, not all of our buildings are fully accessible to all visitors. Many of the museum historic buildings have a variety of ground surfaces, some of these will be uneven and there may be gradients in places. For some of the buildings and galleries there is stepped access.
When you visit the museums, you’ll encounter many sounds, smells, tastes and textures. You can handle objects and surfaces, so that you have can have a multi-sensory experience.
Our Visitor Services team have recently become Dementia Friends and are available to assist with your visit.
A Changing Places toilet has been installed at Woodhorn earlier this year so people with profound and multiple learning disabilities and/or other physical disabilities can visit our museum in safety and comfort.
For popular exhibitions and activities, we regularly offer quieter sessions outside of our normal opening hours. Check our events page for further details.
You can find more information about access at each of our museums by taking a look at our Access Plans, copies of which are available for download below.
We welcome your feedback, so if you have any suggestions for improving accessibility at our museums, please contact us via email at firstname.lastname@example.org
Visiting our website
Our website has been designed with access in mind. It has been designed and built in line with the guidelines set by the W3C Web Accessibility Initiative.
For more information on these standards and web accessibility in general you can visit The Web Accessibility Initiative