Visiting Hexham Old Gaol:
Please read our Museum Access Plan below for detailed information on visiting Hexham Old Gaol, or alternatively you can ring us on 01670 6245236 or email us hexham@museumsnorthumberland.org.uk and we will be happy to help with your visit.
Here are the top 10 key things to know:
1. The nearest car park to the Gaol is approximately 50m away in market square. The larger Wentworth Car Park is approximately 200m away down a steep hill.
2. There is an admission charge to visit the Gaol (please see our Information and Opening Times page for more information). There is a concession rate available and accompanying carers go free.
3. There is no public toilet in the Gaol. The nearest public toilet is approximately 200m away near the Wentworth car park. The nearest changing places fully accessible toilet is situated in Tesco Extra, approximately 6 minutes’ walk away down the hill from the Gaol.
4. There is an Access Ramp into the Gaol for wheelchairs and buggies, and an automatic push button to open the main door. Access to the dungeon, first and second floors of the Gaol is via a spacious and airy glass lift.
5. The Gaol has an induction loop, and the displays are well-lit. Ear defenders are available on request if you need to borrow some.
6. Large print guides are available of all museum print. Please let us know if you need a copy.
7. We run free daily talks about the history of the Gaol, please get in touch if you want to know more.
8. We have designated 10.00 -11.00am on the last Sunday of the month as a Quiet hour, when the museum usually has fewer visitors and sound will be turned down. Please contact us if you would like to know more.
9. The museum has some sensory interactives including a tactile borders region map, and mini museum activity trollies for children aged 3 and up.
10. Our staff are all friendly and welcoming, please do call or email us before you visit or speak to them on arrival if you need any more help or information.
Visiting our website
Our website has been designed with access in mind. It has been designed and built in line with the guidelines set by the W3C Web Accessibility Initiative.
For more information on these standards and web accessibility in general you can visit The Web Accessibility Initiative
