Opening times

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed
More information

Opening times

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed
More information

Opening times

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed
More information

Opening times

  • Monday Closed
  • Tuesday Closed
  • Wednesday 10am - 4pm
  • Thursday 10am - 4pm
  • Friday 10am - 4pm
  • Saturday 10am - 4pm
  • Sunday 10am-4pm
More information

Visit our Opening Times page.

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Woodhorn Museum COVID-19 Visitor Guidelines

We are thrilled to be welcoming visitors back to Woodhorn Museum from Wednesday 2nd September. The health and safety of our visitors and staff is our top priority and we have introduced a number of changes and new measures to make your visit to Woodhorn safe and enjoyable.

Your experience will feel a bit different from normal, so we wanted you to know what to expect ahead of your visit and how you can help us to keep everyone safe. Watch our ‘Welcome Back to Woodhorn’ video before your visit.

Our friendly staff will be on hand to help with any queries you may have. They have all gone through additional COVID-secure training and will be wearing face coverings or behind a screen.

Please only visit if you feel well. If you, or anyone in your household displays any symptoms of COVID-19, you should remain at home and request a coronavirus test. For the latest government guidance on coronavirus, please visit www.gov.uk/coronavirus.

We’ve been awarded the ‘We’re Good to Go’ standard. It’s the official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

We are also supporting the NHS ‘Test and Trace’ service, so will need to collect your contact details and keep them securely for 21 days following your visit. You can read our NHS Test and Trace Privacy Notice.

Below you will find more information about the changes we have made on site to ensure your trip to Woodhorn Museum is safe. If you have any questions or concerns ahead of your visit, please contact us by emailing hello@museumsnorthumberland.org.uk or call 01670 624455.

We hope you enjoy your visit!

Things to know before you visit

car symbol

If you are travelling by car, please leave a space between you and the next car.

Please maintain a safe social distance from other visitors and staff when you are on site.

household

Please only visit with members of your immediate household or support bubble.

footprints symbol

Look out for the new COVID-19 orange and grey signage around the museum. The footprints and signage will guide you round a new one-way route.

In line with the government guidelines, we encourage our visitors to wear face coverings when entering all indoor spaces. Please remember to bring your own face covering with you.

cleaning symbol

There will be additional cleaning in operation across the site.

There are handwashing facilities and hand sanitiser stations located across the museum. Please use them regularly during your visit.

We are only able to accept card and contactless payments. We cannot accept cash payments, but there are cash donation boxes on site.

Dogs welcome

Woodhorn Museum is dog friendly and family pets are allowed to visit too (apart from The Main Building and Café). Assistance Dogs are able to access the whole site.

What facilities are open…

Our toilets are all open across the site and we have enhanced cleaning in operation.

The café is open, but there will be a reduced number of tables and for now we will be serving a pre-packed range and take away menu. All payments in the café are card only.

You are welcome to bring a picnic with you to enjoy during your visit.

The shop is open, but we ask that where possible to only handle the items you intend to purchase. You can buy our some of our product range online.

Some of the colliery buildings are not open to the public. The buildings that are open will have their doors open and the pigeon guards removed so you can see clearly if there is anyone else in the building.

The Pit Yard Play Area is open and there are hand sanitisers available.

Unfortunately, we are not able to offer daily tours at this time, however we encourage family visitors to take part in our special ‘Quest of Missing Questions’ a fun and interactive new way to explore the museum.

The Northumberland Archives opens on 17 September, with pre-booked appointments only. Visit their website for details.