Opening times

  • Monday Closed
  • Tuesday Closed
  • Wednesday 10am-4pm
  • Thursday 10am-4pm
  • Friday 10am-4pm
  • Saturday 10am-4pm
  • Sunday 10am-4pm
More information

Opening times

  • Monday Closed
  • Tuesday Closed
  • Wednesday 10am-4pm
  • Thursday 10am-4pm
  • Friday 10am-4pm
  • Saturday 10am-4pm
  • Sunday 10am-4pm
More information

Opening times

  • Monday 9.30am-5pm
  • Tuesday 9.30am-5pm
  • Wednesday 9.30am-5pm
  • Thursday 9.30am-5pm
  • Friday 9.30am-5pm
  • Saturday 9.30am-5pm
  • Sunday Closed
More information

Opening times

  • Monday Closed
  • Tuesday Closed
  • Wednesday 10am - 4pm
  • Thursday 10am - 4pm
  • Friday 10am - 4pm
  • Saturday 10am - 4pm
  • Sunday 10am-4pm
More information
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COVID Visitor Guidelines

We want to make your visit as safe and enjoyable as possible - this means there will be some changes to the way you visit, but the good news is that there will be no need to book in advance.

We will continue to operate within the Government guidelines, which may be subject to change at short notice, please check the guidelines below before you visit.

We are delighted to be able to reopen our museums and welcome visitors back to our sites. There is no need to pre-book your visit. You can check each of our museum opening times ahead of your visit.

Your experience will feel a bit different from normal, so we wanted you to know what to expect ahead of your visit and how you can help us to keep everyone safe.

Our friendly staff will be on hand to help with any queries you may have. They have all gone through additional COVID-secure training and will be wearing face coverings or behind a screen.

We’ve been awarded the ‘We’re Good to Go’ standard. It’s the official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

We are also supporting the NHS ‘Test and Trace’ service, so will need to collect your contact details and keep them securely for 21 days following your visit. You can read our NHS Test and Trace Privacy Notice.

Below you will find more information about the changes we have made on site to ensure your visit is safe. If you have any questions or concerns ahead of your visit, please contact us by emailing hello@museumsnorthumberland.org.uk or call 01670 624455.

We hope you enjoy your visit!

Things to know before you visit

Please maintain a safe social distance from other visitors and staff when you are on site.

2 households or group of 6 people icon

Indoor visits should be with 2 households or in a group of up to 6 people.

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Look out for the new COVID-19 orange and grey signage around the museums. In some places, there may be one-way routes in place.

Visitors age 11 and over must wear a face covering when entering all indoor spaces (unless exempt). Please remember to bring your own face covering with you.

cleaning symbol

There will be additional cleaning in operation.

There are handwashing facilities and hand sanitiser stations located across the museum. Please use them regularly during your visit.

Where possible please use card / contactless payments to reduce cash handling. You can still put cash in our donations boxes.

Dogs welcome

Woodhorn Museum is dog friendly and family pets are allowed to visit too (apart from The Main Building and Café). Assistance Dogs are able to access all of our museums.

What facilities are open…

Our toilets are all open across all sites and we have enhanced cleaning in operation.

The gift shops at Woodhorn Museum, Hexham Old Gaol and Berwick Museum and Art Gallery are open. Where possible, please only handle the items you intend to purchase. You can also buy gifts in our online shop.

The café at Woodhorn Museum is open, with a limited pre-packed range and take away menu. There will be a reduced number of tables to allow for social distancing. All payments in the café are card only. You are welcome to bring a picnic with you to enjoy during your visit.

Some of the colliery buildings at Woodhorn Museum are not open to the public. The buildings that are open will have their doors open and the pigeon guards removed so you can see clearly if there is anyone else in the building.

The Pit Yard Play Area at Woodhorn Museum is open and there are hand sanitisers available.

The Northumberland Archives opens on 19 May, with pre-booked appointments only. Visit their website for details.