Opening times

  • Monday 10am - 4pm
  • Tuesday 10am - 4pm
  • Wednesday 10am - 4pm
  • Thursday 10am-4pm
  • Friday 10am-4pm
  • Saturday 10am-4pm
  • Sunday 10am-4pm
More information

Opening times

  • Monday 10am - 4pm
  • Tuesday 10am - 4pm
  • Wednesday 10am - 4pm
  • Thursday 10am - 4pm
  • Friday 10am - 4pm
  • Saturday 10am - 4pm
  • Sunday 10am - 4pm
More information

Opening times

  • Monday 10am - 4pm
  • Tuesday 10am - 4pm
  • Wednesday 10am - 4pm
  • Thursday 10am - 4pm
  • Friday 10am - 4pm
  • Saturday 10am - 4pm
  • Sunday 10am - 4pm
More information

Opening times

  • Monday 9.30am-5pm
  • Tuesday 9.30am-5pm
  • Wednesday 9.30am-5pm
  • Thursday 9.30am-5pm
  • Friday 9.30am-5pm
  • Saturday 9.30am-5pm
  • Sunday Closed
More information
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Museum Address

Hall Gate,
Hexham,
Northumberland,
NE46 1XD

Opening Times

  • Monday 10am - 4pm
  • Tuesday 10am - 4pm
  • Wednesday 10am - 4pm
  • Thursday 10am - 4pm
  • Friday 10am - 4pm
  • Saturday 10am - 4pm
  • Sunday 10am - 4pm

Opening Times

Our normal opening times are Wednesday to Sunday between 10am and 4pm. We are open every day during the Northumberland School Holidays and on Bank Holidays.

Admission Price

Pay once and enjoy unlimited repeat visits for 12 months.

Adults: £7
Concession (Over 60s and Student Card Holders):  £6
Under 18s:  Free

You can buy your admission in advance online or when you visit.

Organised visits from sheltered or supported accommodation groups are entitled to FREE admission. Please telephone 01670 624524/23 to book before visiting.

If you are a UK taxpayer you’ll be helping to support Museums Northumberland, since we will claim Gift Aid on your admission, worth £1.75 extra on top of every £7 adult ticket sold, at no additional cost to you. 

Accessibility

Hexham Old Gaol is fully accessible with the use of a central lift that gives access to all floors and rooms.

For more information about Hexham Old Gaol’s access plan follow this link:

https://museumsnorthumberland.org.uk/about-us/accessibility/

We want as many people as possible to enjoy a visit to our museums. We are always looking for new ways to improve and welcome your feedback. If you have any suggestions for improving accessibility at our museums, please contact us via email at hexham@museumsnorthumberland.org.uk

Facilities

There are no public toilets or baby changing facilities at Hexham Old Gaol. Our Visitor Experience Assistants will be able to direct you to the closest toilets. There is not a café on site, but there is a good range of places to eat or have a picnic in Hexham town centre.

Parking

Public parking is available at Wentworth, just a few minutes’ walk away from Hexham Old Gaol.

Dogs

We are a dog-friendly museum. Assistance dogs and family pets are welcome at Hexham Old Gaol.

Directions and Transport

The Old Gaol is 0.5 mile from Hexham train station and less than 0.5 mile from Hexham bus station.

Code of Conduct

We believe that all visitors, staff and volunteers at Museums Northumberland deserve to feel valued and respected within our venues, audience programmes, activities and events and on social media. Please see the attachment below for more information on our visitor code of conduct.

Complaints

Museums Northumberland is committed to delivering and maintaining excellent service standards to all our audiences. If you wish to make a complaint, please see the attachment below detailing our complaints procedure.

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