All visitors to Woodhorn will find a visit rewarding with almost all of the buildings open to the public fully accessible: only one or two places in the old colliery buildings are a little more challenging.
Access Plans for each of our museums can be downloaded from this website (you can find them on the Accessibility page), but please contact us if there’s anything we can do to support your access requirements at Woodhorn Museum:
Tel: 01670 624455
Visitors are welcome to borrow one of two wheelchairs or a motorised scooter during their visit, and staff are happy to discuss any special requirements in advance of a visit.
Please telephone 01670 624455 or email if you have any queries or special requirements.
We want as many people as possible to enjoy a visit to our museums. We are always looking for new ways to improve.
We welcome your feedback, so if you have any suggestions for improving accessibility at our museums, please contact us via email at firstname.lastname@example.org
Available in Winding House 1, the upper ground floor of the Cutter Building and during events and exhibitions we also have facilities in the Workshop Galleries.
Eating and Drinking
The Winding House Café is open from 10.30am. It stops serving hot food at 2.30pm and closes at 3.30pm.
There’s a large outdoor seating area which has a retractable canopy to provide shelter during wet weather. This provides an alternative space to sit whilst keeping an eye on the children or if you have the family dog with you.
You can bring a picnic with you to Woodhorn Museum and there are plenty of picnic tables available around the site. You are welcome to eat your picnic on the outdoor seating area in the Pit Yard.
We are able to cater for the majority of dietary requirements. If you have any concerns or specific dietary requirements please get in touch before your visit and we will do our best to advise you. If you have a dietary requirement that we are unable to accommodate you of course are welcome to bring your own food with you on your visit.
Woodhorn Museum is part of the Refill Campaign providing FREE Water Refills to help people live with less plastic.
Supporting local suppliers
We have amazing food and drink suppliers in Northumberland and we’re delighted to be able to use them in our dishes and include them on our menus. It’s good for the environment keeping down the food miles, and it’s great to support local businesses.
Bicycle racks are available for cyclists and we can even lend you a lock if you’ve forgotten to bring one.
Please ask then you can lock it up and enjoy the whole site without worrying about your bicycle.
Dogs are welcome at Woodhorn Museum.
Please abide by our guidelines to ensure that everyone has a pleasant and enjoyable visit.
Dogs should be kept on a lead and accompanied at all times.
With the exception of assistance dogs, pets are not allowed inside the main Cutter Building, café, Winding House function rooms.
Please feel free to use the outdoor seating for the café and visit the historic buildings.
For everyone’s safety and well-being, please don’t leave your dog unattended at any time.
Please pick up after your dog and use the designated doggy bins located on site.
Dog waste bags can be obtained from the Entrance Hut if required.
Water bowls are provided outside the Cutter Building and in the car park but we ask that dog owners are responsible for their pet and its needs.
We would also advise against leaving your dog in the car as Woodhorn’s car park does not offer any shade.
When you’ve explored the museum, why not enjoy a walk around the country park.
A big thanks to Moorview Vets of Newbiggin by the Sea for their support in providing a number of dog bowls, slip leads and waste bags.
Free parking is available to all visitors.
Blue badge parking is available at Woodhorn Museum.
Please note that on big event days a parking charge will apply.
Toilets including fully accessible facilities, are available at several locations across the Woodhorn Museum site.
The public archive for Northumberland is located at Woodhorn Museum. It operates Wednesday – Saturday. Please check their own specific website for details on how to plan your visit and for any enquiries. www.northumberlandarchives.com
Children’s Pit Yard Play Area
Our pit yard play area has been specially designed to complement the museum and industrial heritage site. Designers have taken the site’s heritage as a theme and have included a special interactive mining platform with shovels, hoists and wheels, a tower tunnel slide, a crawl-through tunnel, mining carts and even a pair of wooden pit-ponies – something for kids of all ages to enjoy.
In 2021, we successfully raised over £77,000 to expand our current play area at Woodhorn Museum. The play facility will be fully inclusive and accessible for children with a broad range of physical and sensory disabilities. Adding to the existing play area at Woodhorn Museum, the new accessible play equipment will include a range of experiences to help children interact and learn through movement, sound, vision and memory. Equipment will include a new Pairs Game to build memory skills, themed around Woodhorn Museum’s mining heritage; a Ferraphone to introduce music and sound; a Cradle Nest Swing that can accommodate more than one child; Conference Stations to enable children to communicate across the play site; and a wheelchair accessible rotating plate.
Queen Elizabeth II Country Park
Woodhorn Museum is located on the southern edge of the Queen Elizabeth II Country Park.
Combine your visit with a walk or cycle around the park and its 40 acre lake which can be accessed from the museum car park. It’s a haven for wildlife with a great variety of birds, mammals, flora and fauna.
A hard surface gives good access to all but grassed paths offer opportunities to explore too.
The park was opened by Her Majesty Queen Elizabeth The Queen Mother in 1979 following a massive earth moving project removing what was one of the biggest colliery spoil heaps in Europe.
The lake is popular with water sport enthusiasts, in particular canoeing and coarse fishing. Follow this link if you would like more details on permits: www.wacac.me.uk
Woodhorn Narrow Gauge Railway
The Woodhorn Railway Society’s narrow-gauge train is closed until further notice.